- 900 Chelmsford St, MA 01851 Lowell, United States
- Tel: +1 800 225 1561
- https://www.ukg.com/contact
- https://www.ukg.com/
UKG Inc.
WHY UKGWe're driven by a deep understanding of both people and work
UKG is passionately focused on helping every organization in every industry unlock the power of their workforce through our leading HR, payroll, and workforce management solutions for all people.
We Advance Life-work Technology
Personally experience innovation that serves all people with technology experiences that recognize and adapt to the ways life and work are interconnected.
We Partner for Life
Be confident in a lifelong partnership, built from meaningful relationships with our customers, that evolves right along with your needs and priorities to deliver exceptional value.
We Champion Great Workplaces
Discover what it’s like when you invest in your own people and your organization becomes certifiably great through our solutions that elevate and celebrate the uniqueness of you.
We’re humbled our award-winning solutions inspire many people.
A true partnership begins with you — listening, participating, and taking care of your needs. Don’t just take our word for it. The results speak for themselves in our customer reviews.
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UKG PRO
- Human capital management built for every life-work journey
Transform your organization with a connected people experience. UKG Pro® combines powerful HR technology with robust payroll functionality and deeper workforce management capabilities.
Comprehensive Suite
Go beyond traditional HCM needs with innovative, industry-leading tools that consider the entire individual, their preferences, and aspirations both in and outside of work.
Powerful People Analytics
Reach remarkable business outcomes with AI-powered scheduling recommendations that guide your people managers toward better decisions and provide life-work flexibility for your people
Exceptional Partnership
Evolve your people strategy through continuous collaboration with the most tenured and engaged services team in the market.
Solution Features
Elevate your people at every stage in their life-work journey with an intelligent, transformative HCM platform.
HUMAN RESOURCES- Manage all your people data in one place while sharing important company information and news with your entire global workforce.
PAYROLL- Deliver accurate payroll and improve financial wellbeing with access to deeper pay insights from any device.
TALENT- Attract, nurture, and grow talent through ongoing engagement with intuitive tools for collaboration, effective goal setting, and continuous learning.
WORKFORCE MANAGEMENT- Drive productivity and make smarter scheduling choices with an intelligent platform designed to meet even the most complex industry needs.
HR SERVICE DELIVERY- Empower employees to self-service and automate manual tasks for HR so you can provide consumer-level experiences — anywhere, anytime.
COMPLIANCE- Proactively manage compliance with automated alerts and tax lookups to meet HR, payroll, and employment requirements.
REPORTING & ANALYTICS- Make more people-driven decisions with customizable reports and remarkable AI that helps you know and grow your people.
UKG TALK- Build a culture of belonging with a solution that helps communicate, connect, and give your people a voice.
Owner -
UKG DIMENSIONS
- Global workforce management for complex industry needs
Discover AI-powered workforce solutions with tailored industry features — built on an intelligent and extensible platform to help you redefine the work experience for your people.
Modern Extensible Platform
Go beyond traditional workforce management with a platform that connects seamlessly with your ecosystem of enterprise systems and applications.
Intelligent Recommendations
Reach remarkable business outcomes with AI-powered scheduling recommendations that guide your people managers toward better decisions and provide life-work flexibility for your people.
Tailored for Your Industry
- Utilize purpose-built functionality and expertise that meet complex industry-specific requirements.
Solution Features
- Discover how the dynamic workplace platform and power of UKG Dimensions™ can transform how your people perform at work and thrive while achieving amazing business results.
TIME & ATTENDANCE- Track employee time, attendance, and activity while gathering data to enforce work and pay rules and manage exceptions for ongoing compliance and cost control.
SCHEDULING- Ensure optimal staffing coverage for every shift, every day with visibility into staffing while empowering employees with flexibility on how and when they work.
ANALYTICS- Give frontline people managers quick and actionable insight into their team’s productivity all in the moment — and backed by data.
COMPLIANCE- Keep your organization on pace with government and industry regulations with the proper insights, information, and tools.
WELLBEING AT WORK- Keep your employees safe, heard, and valued with the latest technologies from UKG such as the UKG InTouch DX™ timeclock, earned wage access app UKG Wallet™, and more.
UKG TALK- Build a culture of belonging with a solution that helps communicate, connect, and give your people a voice.
Human resourceUnited StatesHuman Resource ManagementEnglishOwner -
UKG READY
- Flexible, seamless HR technology for smaller teams
Leverage the power of HR, talent, payroll, and time in a single solution to deliver a modern, personalized experience that increases efficiency and simplifies compliance.
Single Platform
Manage a single employee record for better insights into people data, reduce compliance risk, and provide a consistent user experience.
Industry Best Practices
Achieve operational excellence based on industry best practices and our rich history in people management.
Flexible Customer Experience
Get the most value out of your investment through live chat support, annual conferences, and networking opportunities.
Solution FeaturesUKG Ready® provides the features you need for powerful HR, talent, payroll, and time functionality — to help you meet compliance needs and increase efficiencies for your people.
HR- Put people at the center of business with a streamlined HR solution.
PAYROLL- Pay your people quickly, simply, and correctly so you can deliver the perfect paycheck every time.
TALENT- Obtain all the tools to source, engage, develop and grow your people all in one place.
TIME & ATTENDANCE- Streamline time tracking with consistent, fair rules across your organization.
SCHEDULING- Simplify scheduling and put the right people where they’re needed most.
COMPLIANCE- Manage all aspects of compliance with modern tools that help you minimise risk.
ANALYTICS- Get proactive, practical, and trusted guidance automatically — that helps you help your people.
Human resourceUnited StatesHuman Resource ManagementEnglishOwner -
UKG HR SERVICE DELIVERY
- Simplify HR and support life-work events for your people
Provide HR support to your people anywhere, any time while alleviating the administrative burden on HR and providing employees the consumer-level experiences they expect.
HR Agility
Eliminate HR busywork and manual tasks by automating standard people-based processes through customizable and easy-to-manage digital workflows.
Consumer-Grade Experiences
Provide employees with smart, intuitive technology that empowers them to self-service and initiate HR processes from any device.
Beyond Document Storage
Make the shift to modern document management with advanced security permissions and analytics to help proactively ensure compliance.
Solution Features
Provide meaningful HR support to all employees — no matter their industry or location. From a simple question to a complex event in your people’s life-work journey, we can help you drive more strategic HR.
EMPLOYEE SELF-SERVICE- Simplify employee support with a contextualized knowledge base solution that helps them find answers to HR questions and initiate complex requests.
ACTIVE DOCUMENT MANAGEMENT- Digitize employee files from creation and signature to storage, and leverage dynamic, logic-based templates to transform the entire document lifecycle.
AUTOMATED WORKFLOWS- Eliminate busy work and manual HR tasks by automating people-based processes through customizable and easy-to-streamline digital workflows.
PROACTIVE COMPLIANCE- Meet regulations and data management best practices around the world with proactive retention policies and role-based permissions to stay ahead of compliance.
DATA-DRIVEN HR- Improve employee satisfaction and adjust HR processes through customizable reports with insights into HR performance and employee interactions to better meet people needs.
Human resourceUnited StatesEnglishWorkflow ManagementOwner -
UKG INTOUCH DX
- A reimagined time clock for the modern workforce
The UKG InTouch DX™ time clock empowers both employees and managers to work productively, with an easy-to-use interface that helps them do their jobs better.
Clock in smarterInTouch DX provides the usability and personalization features that today’s employees expect, while delivering built-in intelligence to highlight issues and tasks that require immediate attention.
FUTURE-READY HARDWAREThe InTouch DX is designed for how people work today - and tomorrow -with a slim profile that reflects the latest in modern consumer electronics.
FASTER INTERACTIONSPut convenience first for your employees with personalized interface options and intelligent software that combines related actions and anticipates the user’s next tasks.
INTELLIGENT SOFTWAREOnce you interact with the UKG TouchFree ID™ dual-camera technology, there’s no need to reintroduce yourself. The system never forgets a face — and even remembers each employee’s features and height.
Intelligence in a time clock that puts convenience first
TOUCH-FREE EXPERIENCE- UKG TouchFree ID provides the touch-free, people-focused features that fit the way employees work today - and recognises everyone in your workforce.
LARGE, SUPER-RESPONSIVE TOUCHSCREEN- Quickly punch in and out and easily navigate to schedules, time-off requests, and timecards - all from one screen.
PERSONALISED HOME SCREEN- Get one-stop access to frequently used self-service transactions to request time off, view accruals, swap shifts, and more.
OPTIMIZED VIEWING ANGLE- Provide access and interaction for all employees when mounted at the required height to meet the Americans with Disabilities Act.
MULTILANGUAGE SUPPORT- Engage your diverse, multilingual workforce with ‘preferred language’ selections supported by UKG Dimensions™.
Human resourceUnited StatesEnglishScheduling & Time ManagementOwner -
UKG TELESTAFF
- Ensure citizen safety with fair and equitable scheduling
Our intelligent, automated workforce management technology incorporates rules, policies, and procedures to conduct complex employee scheduling in a consistent, documented, equitable, and auditable manner.
ll that’s included
Balance the needs of your people with the demands of the job — and automate it all through a single platform. Over 1,000 customers trust UKG TeleStaff™ to quickly backfill open positions with candidates who are qualified, certified, and available to work.
ONE PLATFORM, ONE EXPERIENCESimplify complex processes and consolidate efforts with a solution that helps you schedule, manage, bid, and more.
DYNAMIC SCHEDULING- Automatically build and maintain optimal, best-fit schedules with multiple shifts and positions.
EMPLOYEE SELF-SERVICE- Empower employees by giving them access and transparency to calendars, time-off requests, sign-ups, shift trades, and picklists.
INSTANT EMPLOYEE INSIGHT- View personalized and up-to-date employee data, including bid preferences, skills, certifications, and real-time schedules.
EXTRA DUTY EVENT SCHEDULING- Easily plan and create ad-hoc or non-standard shift schedules with this valuable add-on feature.
BUILT-IN COMPLIANCE- Automate union, organization, and HR rules and policies to reduce exposure to compliance liability and safety risks.
INSTANT COMMUNICATION FOR IMMEDIATE ACTION- Deliver updates and other messages to your workforce on-the-fly and deploy resources faster and easier by eliminating manual calling — all from your mobile device.
AUTOMATED VACATION BIDDING- Generate, conduct, and award time-off bids fairly and efficiently, to reduce manual administrative workload.
TELESTAFF DIMENSIONS INTEGRATION- The full power of UKG TeleStaff scheduling rules with the depth of UKG Dimensions accrual balances.
Human resourceUnited StatesEnglishScheduling & Time ManagementOwner -
UKG VIRTUAL ROSTER
- Intelligent solutions designed for the gaming community
Ready to automate and optimize the management of your entire casino resort — so you can double down on driving customer loyalty and repeat business? We have just the solutions for you.
All that’s included
UKG® Virtual Roster® helps you meet the unique workforce challenges of casino resorts with solutions to improve operational efficiency across all of your departments and properties — from scheduling to communications to labor compliance.
ONE PLATFORM, ONE EXPERIENCE- Simplify complex processes and consolidate efforts with a solution that helps you schedule, manage, track time, and more.
MINIMIZE COMPLIANCE RISK- Automatically match workloads and employees and stay compliant with all relevant labor laws, union agreements, and company policies.
DYNAMIC SCHEDULING- Automatically build and maintain optimal, best-fit schedules with multiple shifts and positions.
SIMPLIFIED LEAVE MANAGEMENT- Automate, forecast, and optimize employee leave to ensure you’re always covered with the right employees at the right time.
GAMING FLOOR OPTIMIZATION- Easily configure floor plan templates to reflect your gaming floor layout and attributes so you can create more accurate workloads.
EMPLOYEE SELF-SERVICE- Empower employees and managers with access to scheduling and workforce management functions — anytime, anywhere — from their desktop computers or mobile devices.
REAL-TIME LABOR DATA- View employee data to gauge your business flows and build optimized schedules that minimize overstaffing and understaffing.
STREAMLINE FLOOR OPERATIONS- Leverage add-on feature UKG Pit Manager™ to easily monitor and manage the casino floor for maximum efficiency.
Human resourceUnited StatesCasinos / GamblingEnglishScheduling & Time ManagementOwner -
UKG AUTOTIME
- Keep your projects running without a hitch
Our automated time and labor tracking program is specifically designed for government contractors — to keep your workforce on task, on time, and compliant with DCAA audit requirements.
All that’s included
Designed for the defense and aerospace industries, UKG AutoTime is a comprehensive workforce management solution designed to accurately track product labor costs for work orders and projects, assess work in progress, and measure employee performance.
ONE PLATFORM, ONE EXPERIENCE- Simplify complex processes and consolidate efforts with a solution that helps you schedule, manage, track time, and more.
AUTOMATIC TIMEKEEPING- Integrated timesheets display all payroll and labor information in a single screen, and automatically reconciles all time and labor charges.
DETAILED LABOR TRACKING- Keep tabs on where work was performed, who performed it, and what each employee accomplished, with automatic and continuous updates of detailed labor data to the ERP system.
ACCURATE LABOR COST ACCOUNTING- Ensure salaried employee rates are prorated correctly across multiple contracts, with configurable total time accounting (TTA).
9/80 ALTERNATE WORK SCHEDULES- Reduce burnout and increase engagement with nonstandard scheduling specifically designed for government contractors.
BUILT-IN COMPLIANCE- Automate DCAA regulations and rules and policies to reduce exposure to compliance liability and safety risks.
EASILY PROCESS PAYROLL- Discover the most powerful payroll engine out there, which accurately calculates total hours and premium classifications earned by each employee, and automatically transmits payroll information to the payroll provider.
EMPLOYEE SELF-SERVICE- Empower employees by giving them access and transparency to job tasks, schedules, timecards, and time-off requests and accruals.
Human resourceUnited StatesAerospace, Defense ContractorsDefense AerospaceHuman Resource ManagementEnglishOwner -
UKG BANKING SOLUTIONS
- Invest in success for your bank or credit union
Our automated scheduling and workforce management solution is specifically designed for retail banking and credit unions, so you can improve sales and service for your loyal customers and members.
All that’s includedUKG Banking Solutions for banks and credit unions provides tools that streamline processes, better prepare employees so they can provide friendly and efficient service, and help managers control costs — all to deliver a superior branch experience and increase sales.
BEST-FIT SCHEDULING & CAPACITY PLANNING- Automatically schedule staff based on historical traffic patterns and align the right people, at the right time, to ensure exceptional customer service.
EASY APPOINTMENT SCHEDULING- Enable customers and members to book virtual, phone, or in-branch appointments using the mobile app or website for a seamless experience.
EMPLOYEE SELF-SERVICE- Empower employees and managers with access to scheduling and workforce management functions — anytime, anywhere — from their desktop computers or mobile devices.
REAL-TIME METRICS- Get insight into institution, branch, and employee metrics such as labor costs per transaction to measure productivity and identify training opportunities.
GAIN ACTIONABLE INSIGHTS- Illuminate analytics on intuitive dashboards and get visibility into branch productivity, labor rates, and staff utilization to compare against industry KPIs.
Human resourceUnited StatesHuman Resource ManagementEnglishBanking & FinanceOwner -
UKG WALLET
- Provide access to pay right away
Give your people access to their earned wages, when and where they need it, and the power to take charge of their finances
All that’s included
Discover a new way to pay that helps better your people’s lives.
POWERFUL DIGITAL PLATFORM- Open the door to financial wellness by giving your people better access to the earned income they need.
INTELLIGENT RECOMMENDATIONS- Go beyond on-demand pay with tools that let your people visualize their financial picture and learn how to stay successful.
EARNED WAGE ACCESS- Learn how earned wage access provides your people with timely access to their pay as soon as a shift ends.
PREPAID PAYROLL CARD- Have employees without a bank account? Our UKG Prepaid Visa®* card works for them everywhere Visa debit cards are accepted.
FINANCIAL WELLNESS TOOLS- Access to SmartSave and SmartSpend financial wellness tools helps employees build a nest egg so they can watch it grow.
FINANCIAL LEARNING AND COUNSELING- Provide employees with access to free, one-on-one financial counseling or self-paced learning to support their financial wellness life-work journey.
DISCOUNT MARKETPLACE- Put money back in your employees’ pockets with savings on everyday essentials such as medicine, movie tickets, and more.
PLATFORM COMPATIBILITY- Bring UKG Wallet to all of your people on the UKG Pro, UKG Dimensions, or UKG Ready solutions.
Human resourceUnited StatesEnglishFinance ManagementOwner -
EZCALL
- User-friendly solution for complex provider and staff scheduling needs
Designed to meet the scheduling needs of physicians, hospitalists, residents, advanced practice nurses (APNs), and clinical staff — so you can easily manage complex call and staff schedules, and daily OR/Procedural assignments.
Automation makes it easierUKG EZCall® helps you simplify the complex scheduling process, save time, and reduce errors with its rules-based scheduling solution.
FLEXIBLE TECHNOLOGY- Seamlessly manage calls, shifts, and subspecialty coverage based on your department’s unique requirements, policies, and contractual obligations.
BREAK DOWN SILOS- Enterprise-wide visibility boosts morale with fair call distribution and equitable transparent schedules — creating a culture of transparency.
PROVIDER AND STAFF SATISFACTION- Empower staff with mobile apps that allow providers and staff to easily swap calls and shifts giving them more control and flexibility over where they work, when they work, and who they work with, while ensuring all of their needs are met.
CUSTOMIZED REAL-TIME DASHBOARDS- Configure dashboard to display locations, cases, and staff to manage room assignments and meal/break coverage.
INTEGRATION-FRIENDLY SOLUTION- Easily integrate virtually any other system, including all UKG® workforce platforms, timekeeping, payroll, EMR (Electronic Medical Record) and surgical scheduling systems.
SCHEDULE THE TEAM- Team scheduling allows providers to be paired with the appropriate support staff when and where they are needed.
Human resourceUnited StatesHospitals & Nursing HomesNursing Homes/HospitalsPhysicians & Other Health ProfessionalsEnglishScheduling & Time ManagementOwner -
UKG CLINICAL SCHEDULING EXTENSIONS
- Schedules that support your mission to deliver uncompromised care
See how these add-on modules provide enhanced clinical functionality that quantifies workload intensity, and enables the equitable and safe distribution of the workload through automated patient-to-staff assignment — increasing both patient and employee satisfaction.
See how we helpUKG Clinical Scheduling Extensions, when combined with UKG Advanced Scheduler, can help you forecast volume and create and manage schedules that factor in employee skills, licensure, experience, and preferences as well as the workload of the patient.
BALANCE STAFFING NEEDS- Assess and validate workload and staffing levels so you can generate patient assignments that match demand for care and clinical labor supply.
TARGETED PRODUCTIVITY REPORTING- Empower managers with targeted intelligence and critical information that can guide staffing decisions and help them maximize shift productivity.
ACCURATE FORECASTING- Get the information you need to match nursing resources to actual patient flow to enhance your quality of care and provide scheduling predictability for your staff.
REAL-TIME METRICS- Make in-the-moment decisions supported by real-time data and analysis of staffing needs based on current volume patient workload.
SUPPORT COMPLIANCE- Meet staff-to-patient ratios, legislative and disclosure requirements, and maintain auditable records.
EQUITABLE PATIENT ASSIGNMENTS- Integrate with electronic health records (EHRs) to automate individual patient-classification levels to provide current, reliable data for workload quantification and assign patients based on the skills and proficiencies of the nursing staff.
Human resourceUnited StatesHospitals & Nursing HomesNursing Homes/HospitalsPhysicians & Other Health ProfessionalsEnglishOwner -
UKG TALK
- Connect and engage your people with timely communications
Build a culture of belonging with a solution that helps communicate, connect, and give your people a voice.
All that’s included
DELIVER TIMELY COMMUNICATIONS- Communicate with employees in multiple ways such as company-wide announcements, direct messaging, or group chats between teams.
BUILD AN INCLUSIVE CULTURE- Create employee groups based on shared common interests, hobbies, and teams to bring people closer together.
GIVE PEOPLE A VOICE- Connect with employees on a deeper level by listening and gathering feedback, celebrating key achievements, and collecting ideas on select topics.
GAIN ACTIONABLE INSIGHTS- Measure communication impact and engagement with key metrics to help guide communication strategies based on effectiveness, trending content, and top contributors.
Human resourceUnited StatesEnglishCollaborationOwner