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salesforce UK Limited

Bringing people together changes everything.

From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference.

In unity, there is power.

When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.

The world will continue to change. Technology will evolve. Business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.

We build bridges between companies and customers.

Businesses succeed when they create meaningful connections. Our mission is to deliver it.
 
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.

HISTORY

A jump to the cloud.A leap of trust.

The cloud was born.

In 1999, four Salesforce founders, working shoulder to shoulder in a small San Francisco apartment, launched a customer relationship management (CRM) system with a groundbreaking twist. All the software and critical customer data would be hosted on the internet and made available as a subscription service. This pioneering “software as a service,” or SaaS, model quickly spread across the technology industry.

Cultivating trust.

Early adopters of our cloud-based model took a significant leap of faith. There was only one formula for earning their trust — that is, by building trusted relationships. Over the decades, our product has grown in scale and sophistication.
We now provide essential services to many of the world’s biggest and most critical businesses, governments, and organisations. Trust is an ever more valuable commodity. Relationships are gold.

OUR CORE VALUES

What brings us together guides us forward.

Our core values guide everything we do as a company and as people. We strive to bring out the best in one another, deliver success to our customers, and inspire the entire industry through our actions.

Trust

We act as trusted advisors.
We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure.

Customer Success

When our customers succeed, we succeed.
So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success.

Innovation

We innovate together.
Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage.

Equality

Everyone deserves equal opportunities.
We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company.

Sustainability

We lead boldly to address the climate emergency.
We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero.

VALUES IN ACTION

We believe business is the greatest platform for change.

We are passionate proponents of stakeholder capitalism, committed to doing well by all our stakeholders — our customers, employees, partners, communities, the planet, and society as a whole.

And we lead by example, spearheading initiatives in philanthropy, racial equality and justice, climate action and advocacy, and the ethical and humane use of technology.

A win-win-win approach.

Our founders launched the 1-1-1 model, which commits 1% of our equity, our technology, and our peoples’ time to improving education, equality, and the environment for everyone. Today, more than 12,000 companies worldwide have joined us in our Pledge 1% movement.

CULTURE

We are Trailblazers.

We’re not a typical company. And that’s by design. We call our community of Salesforce employees, customers, and partners "Trailblazers." We're a one-of-a-kind family. Trailblazers around the world reach across roles, companies, and industries to help one another learn, grow, and succeed.
We’re serious when it comes to driving customer success and creating positive change in the world, but we have an awful lot of fun together as we do it.

  • Customer 360

    - Unite your teams and wow your customers with Customer 360 and Salesforce Genie.


    Customer 360, the world’s first real-time CRM, connects your marketing, sales, commerce, service, and IT teams around every customer. And with Genie, our customer data platform, every interaction becomes automated, intelligent, and fast. Putting a little magic at every team’s fingertips.

    Focus on your customer, grow your business.

    Customers today expect more from your business. With a shared view of your customers, teams can better meet these demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth.

    One platform.Endless possibilities.

    Customer 360 is the #1 customer relationship management (CRM) platform. There’s a best-in-class app for every phase of your customer’s journey, from lead to loyalty. The more apps you add, the greater the rewards. When you also integrate all your data and add analytics into the mix, the real magic of Customer 360 takes hold.

    Empower your employees.

    Give everyone the tools to deliver better customer experiences. Slack helps employees connect better with each other and the apps they use every day, from anywhere. Einstein AI lets everyone work more productively, engage with empathy, and scale loyalty-building customer service. And Trailhead, our one-of-a-kind learning hub offers free, fun “trails” to help your workforce learn essential skills.

    See the world through your customers’ eyes.

    Get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.

    Embrace all your data in a big group hug.

    The more you know, the better you grow. Customer 360 gives everyone in your company the ability to access crucial data and make smarter, faster decisions.

    Integrate all your data, inside and outside your CRM, with MuleSoft. Automate tasks and get suggested next actions with Einstein AI. Get powerful, real-time analytics and data visualisations with Tableau.

    Any industry, any size, every advantage.

    Big or small. Widget maker or purveyor of digital wizardry. We have specialised solutions, designed in close collaboration with people working in your industry, to support the capabilities you most need to thrive and grow. And we have an extensive network of ecosystem partners offering apps and guidance to help you craft a truly customised experience.


    Customer Service
    Marketing
    Sales
    United States
    Customer Relationship Management (CRM)
    English
    Owner