Chrome River Technologies

At Chrome River, we are driven to make travel and expense management a seamless and frictionless experience. Our modern, elegant and user-friendly solutions make every step of the expense journey smooth and effortless. We strive to create value to organizations by automating and streamlining accounts payable processes, increasing productivity, enforcing compliance and delivering actionable insight that leads to smarter decision-making.

How it all began

Since Chrome River was founded in 2007, continual innovation has been a critical element in our DNA. Our founders understood that existing technologies for travel and expense were too cumbersome and not able to grow with an organization’s changing business needs. Today, we continue to be at the forefront of innovation and are proud to work with major global brands and companies of all sizes across different regions and industries.

Our Approach

We love our customers and their success is what motivates us. We listen to them, and understand their pain points and strategic plan. Their goals and requirements are a cornerstone of the solutions we create for them. The mindfulness to our customers’ needs and wants has led to a 97% satisfaction rate among users (we’re working on that pesky 3% of outliers) and our 98% annual customer retention rate reflects our commitment to provide world-class customer support.

Our Team

We have a great team. We strive to build and maintain a vibrant environment and culture where everyone feels valued and empowered to play a role in the company’s ongoing growth and success. We have dedicated teams around the world and an experienced leadership team that knows how to build and lead high-growth customer-centric technology companies.

Our Commitment

Chrome River is committed to delivering superior technology and an exceptional customer experience - today and tomorrow. As their strategic partner, we prepare our customers for success and future growth. That’s why we say, “Let Business Flow.”

  • - An expense management solution that simplifies everything


    Primed for a new level of success

    • Partner with a provider that grows with your business needs
    • Know which T&E spend drives revenue
    • Base spend decisions on accessible, accurate data
    • Automatically enforce and improve compliance
    • Navigate tricky international considerations, like calculating and recovering VAT
    • Improve budgeting and forecasting

    Expense automation you can count on

    Even with a robust process in place, your organization could have blind spots and inconsistencies due to legacy systems. Updating your system to Emburse Chrome River's Expense solution transforms those challenges into awareness and actionable insights.

    Beyond the tactical improvements, Expense simplifies the process for everyone at every stage of your workflow. You'll introduce a sense of calm to a disjointed business operation and pave the way for positive change.

    Reduce operational costs

    Your time, money, and energy add up quickly when working across multiple systems to manage expenses. The inefficiencies born from outdated automated processes take their toll on productivity throughout the organization which result in high operational costs.

    For some organizations, the average cost to manually process a single expense report exceeds $35 (USD). Chrome River's expense  management software introduces innovative automation to every step of your approval workflow to dramatically cut those costs, regardless of its complexity.

    Get ahead of fraudulent and out-of-policy spend

    A survey from ACFE estimates organizations lose 5% of revenue to fraud each year. The days of wading through knee-deep paper receipts and explaining expense policy are over.

    Expense's embedded business rules engine automates compliance and expense reporting with incredible ease. Its configurability ensures that even the most complex approval workflows can be mirrored to meet today's needs and tomorrow's growth.

    Strategically optimize spend

    Without a full picture of your organization's financial health, making decisions for its future could be costly. Enterpises need to know where savings opportunities are hiding. The Chrome River expense reporting app from Emburse encourages a culture of thoughtful spending that nurtures the bottom line. Select the best expense solution to digitally transform your strategy. Chrome River Expense provides the tools and oversight to optimize spend which make success a strategic goal, not a shot in the dark.


    Accounting and Finance
    Expense, Travel & Milage
  • - Increase your team’s agility with AP automation


    Modernize the way you manage invoices

    Invoice management can be a time-consuming and complex process for many organizations. That's typically attributed to legacy methods that choke productivity. Emburse Chrome River Invoice elevates your AP team's role from paper chasers to agile strategic advisors.

    • Enable your AP team to focus on more valuable business needs 
    • Expedite every step of your invoice management process
    • Keep ahead of vendor payments
    • Improve accuracy and visibility 
    • Uncover savings opportunities otherwise hidden by a chaotic process

    Make your AP process work for you

    Invoice makes it easy to transform your current process into one that benefits multiple touchpoints for the organization. Your suppliers stay informed. Your approvers thrive with custom workflows and a built-in rules engine. Most importantly, your AP team will love that they have more time to flex their investigative brain.

    Reduce operational costs

    Legacy AP tasks like manually keying information, chasing approvals, and answering vendor payment inquiry calls eat up valuable time. The impact to accuracy and productivity results in in higher operational costs.

    Chrome River Invoice's automation tools, like OCR vision and Catalog Punchout, simplify every step of your process to improve efficiency while saving the organization money.

    Prevent duplicate or late payments

    Manual invoice processing limits your organization's ability to detect duplicate or late payments, which could lead to overpayment.

    Standard features in Emburse's enteprise invoice management software from Chrome River - like optical character recognition (OCR), two and three-way matching, and a fully customizable business rules engine -make certainty a defining quality of your process.

    Optimize spend more strategically

    Without precise invoice data, it's difficult to track where your cash goes or ensure you're getting the best possible deals. The integrity of invoice data can also suffer if you depend on error-prone manual entry.

    With Invoice's built-in tools, you expand visibility and accuracy to predict cash flow while also identifying additional discount opportunities.

    Prevent fraudulent and out-of-policy spend

    AP processes without proper controls for compliance expose your organization to fraud or out-of-policy spend, as well as costly audits and penalties. The potential for fraud multiples if your organization cuts checks for its invoice payments.

    Invoice's business rules engine automates compliance for you. Its configurability ensures that even the most complex approval workflows can be mirrored while narrowing the potential for fraud.


    Accounting and Finance
    Invoice Management
  • - Integrated corporate and personal cards


    Leverage a suite of global payment solutions

    Whether you’re looking for more control in a newly optimized payments program or expanding into a new country, Emburse Pay has you covered. It combines vendor invoice payments, virtual or physical card issuing, and global employee reimbursements into a single suite of global payment solutions.

    B2B Payments

    A one-stop shop for vendor payments

    Unifying your invoice lifecycle can lead to massive savings compared to paying bills manually. B2B Payments puts an end to signing, cutting, and mailing physical checks. In addition, our expert team can work with your vendors to accept electronic payments on your terms — and ensure it integrates perfectly with your finance systems.

    Emburse Cards

    Say goodbye to out-of-pocket expenses

    Track and control employee spending with virtual or physical cards for business expenses. Emburse Cards are issued in a few clicks with built-in spending rules that take the guesswork out of approved purchases.

    Your employees will no longer need to reach for their wallets or wait weeks for reimbursements.Behind the scenes, your finance team has access to robust policy controls, can set predefined budgets, and sees every transaction sync seamlessly with Expense.

    Global Reimbursements

    Modernize employee payments — everywhere

    Reimbursing your employees in their local currency is complex. Exchange rates fluctuate every second, bank transfer fees add up, and payment portals can be tricky to use — often obscuring your payment status.

    Other solutions typically rely on the SWIFT network for the exchange. This adds unnecessary layers resulting in longer transaction times and higher fees. Through our partnership with Wise, you bypass those extra steps with complete transparency of every transaction. What remains is an automated, cost-effective method to reimburse employees’ out-of-pocket expenses, wherever they’re located.


    Accounting and Finance
  • - Further the potential of your business travel program


    Emburse Chrome River Travel simplifies your program by introducing end-to-end efficiency and flexibility. You continue using your trusted travel vendors, whether they're local partners or global providers. At the same time, you leverage a best-of-breed approach to automated travel and expense management.

    • Integrate with any travel management company, regardless of its commercial booking tool sources
    • Opt to book directly with Sabre, Work Fource (Deem), Cytric (Amadeus), and Egencia 
    • Increase visibility of your travel books and expenses through real time reporting
    • Keep travelers safe and constantly aware of changes 
    • Make travel a more positive experience for those on the road as well as in the office

    Take your travel program to new heights

    With Chrome River, traveling for work can be less stressful for everyone involved. Keep both your infrequent business travellers and road-warriors safe, happy and within policy. Meanwhile, your travel management and finance teams will be able to coordinate bookings, budgets, and streamline reimbursements with ease. Reduce the chaos. Increase the outcomes that the corporate travel is intended to achieve.

    Automatic expense itemization

    Chrome River Folio makes it easy to create expenses from hotel and rental car bills by automatically creating transactions in our system. It eliminates the need for travelers to manually itemize items such as room service, tax, parking, and prepaid fuel. They'll spend less time on administrative processes and more time building value for your organization.

    Prioritized safety and awareness

    Understanding and mitigating travel risk for your employees is central to any Duty of Care policy. Chrome River's partnership with WorldAware allows you to integrate city-specific risk data into their travel approval process. You'll ensure the organization's most important assets, its people, avoid risks and have accurate data to make informed decisions.

    Instant ride receipt imports

    Your travelers can send ride receipts to their Chrome River profile directly from their Uber, Lyft, or Grab business accounts. When it's time to do expenses, users need only click on a receipt image to add all of their ride data to their expense report.

    Effortless mileage tracking

    Reduce error, eliminate the need to manually calculate the IRS mileage rate, and give your employees time back to relax after a long drive. Our partnership with TripLog Mileage allows travelers to automatically capture and document mileage which helps your organization track and reimburse trips.

    Seamless payment data tracking

    When travel is booked using an institution card program such as a ghost card or travel cards, the transactions automatically flow to your traveler's Chrome River wallet--regardless of the TMC or booking tool.

    Added payment flexibility and security with Emburse Cards

    Emburse Cards are designed with your business travelers in mind. You can instantly issue a virtual card to any employee who needs to book travel or send them a physical card for on-the-go convenience. All cards can be added to a mobile wallet for quick, secure, and contactless purchases. And each is issued with auto-enforcing rules to ensure fraudulent purchases never get charged to your corporate account.


    Accounting and Finance
  • - Future-ready integration with Chrome River


    A modern integration platform that gives you the flexibility to integrate a broad range of travel, financial and person data

    Connect Chrome River to your systems and data

    • Enhanced visibility into financial data
    • Improved consistency with synchronized data
    • Minimized IT effort
    • Open partner platform gives you choice in provider
    • Faster time-to-value with Chrome River Cloud Connector

    Comprehensive Integration Platform

    We understand you want choice and flexibility in who you partner with to solve your business challenges. You require an expense and invoice management solution that supports choice and innovation when it comes to connecting the various systems you use. Our open platform empowers your business systems to seamlessly integrate with and leverage data from Chrome River. Connected systems give you the insight to make strategic business decisions based on data vs. instinct and dramatically reduces processing time required to manage data entry in multiple systems.

    ERPs and Financial Systems

    Chrome River offers tried and true integration methods from secure file transfer to future-ready solutions leveraging REST APIs.  Our new Chrome River Cloud Connector is an excellent example of innovation that offers the ability to connect Chrome River EXPENSE and INVOICE to any major ERP system in a seamless and automated manner. With minimal IT investment required, Chrome River makes connecting key systems you use every day easier by offering a pre-built integration process, a robust connector library, simplified data mapping, and automatic updates to ensure you have access to the latest features and functionality of Chrome River and your enterprise tools.

    As an ERP agnostic solution, Chrome River connects with a variety of financial management providers like NetSuite ERP, Sage Intacct, Microsoft Dynamics GP, Oracle ERP Cloud and more.

    Do you leverage SAP financial solutions as your system of record? Chrome River offers a certified integration that enables automatic updates of key financial data such as employees, entities, allocations, expense reports and customer payments using REST APIs for real time data exchange. This scalable integration works seamlessly with your global SAP systems including SAP ERP and SAP S/4HANA® (on premise and cloud).  More information on this integration is also available within the SAP-Certified Solutions Directory. 

    Travel Booking Management

    Travel managers are thrilled to know that Chrome River takes a fully agnostic approach to online booking tools and travel management providers. We support your choice to work with a local travel company, partner with a larger travel management provider like Amex Global Business Travel, Egencia, BCD, CWT, CTM, FROSCH, and Direct Travel or use a travel booking tool such as Amadeus cytric, Sabre GetThere, Deem, or Egencia.

    We also offer hotel and car folio integration to make expense report processing even easier. Users simply send their hotel or car rental receipts to Chrome River and we will analyze the receipt and convert the data by line item for easy drag and drop into your expense report. Learn more about our partnership with Traxo.

    Rideshare integration has never been easier. As a traveler, you have the ability to send ride information directly from your Uber, Lyft or Grab Business Profile to your expense report.

    Credit Card Reconciliation

    Chrome River receives data from your business and personal credit cards securely so that your expenses are seamlessly created within your Chrome River wallet. With real-time alerts, statement reconciliation and more, managing your expenses has never been easier with Chrome River.

    Our data integrations support feeds for all card types, like Visa, Mastercard, Diners Club and American Express, whether transactions occur on a corporate card, ghost card, personal card or small business card. We work with a wide range of financial institutions, like U.S. Bank, Citibank, Barclays to integrate credit card statement data with real time alerts and more for enhanced integration. Visit our Chrome River Partner and Ecosystem page for more information.

    We work with you to meet your business needs

    Our team of experts will partner with you to determine the integration strategy that best fits your business for the fastest time to value whether that be through secure file transfer or with near real-time APIs.  As a customer of Chrome River, you will discover the true value of your ecosystem by gaining access to Chrome River’s partner integrations that will help you break down data silos, increase efficiencies, and gain visibility into your spend.

    Chrome River moves with you as you grow and change. Our open integration platform allows us to continue to partner with you should you decide to make a change in a third-party system provider. We value your business and look forward to partnering with you to let business flow with agility.

    Partnering for long term success

    When your company expands, whether through organic growth or mergers and acquisitions, Chrome River continues to grow right along with you. The one thing we know about business conditions and integration landscapes is that they will change. We remain nimble and agile to grow and change as you do.

    We never lock down a list of approved vendors, and we never limit your growth or processes by forcing you to adapt to our system. Our system instead adapts to you and your needs. We partner with you for long term success.


    Data Integration
  • - Secondary review for better control


    Trust our team of expert auditors to identify fraud, reduce risk, and ensure compliance through independent verification

    An expert set of eyes to improve your bottom line

    • Ensure policy compliance with embedded business rules engine
    • Automate repetitive tasks with technology
    • Dynamically influence approval routing based on specific criteria
    • Artificial intelligence continuously learns from confirmed unauthorized purchases to catch future instances of non-compliance
    • Leverage built-in analytics to capture additional audit concerns identify trends

    Technology assisted expense audit

    Even the best internal controls need verification. Without thorough review, your organization’s spend management could be susceptible to non-compliant or wasteful expenses.       

    Carefully reviewing these transactions is time-consuming, expensive and puts added stress on your finance team. Their time spent chasing explanations could easily be used more strategically. Playing policy police may earn them a reputation as the bad cop for nagging employees about their submitted reports. 

    Emburse Audit modernizes the way you increase oversight and controls into your spend management process without any of the effort. It provides technology-assisted human verification to flag suspicious expenses then routes them to our expert auditing team for detailed review to resolve directly with your employees — all before reaching your internal approvers.

    Reduce risk

    Protect your brand from negative publicity or legal action.

    Increase efficiency

    Spend less time playing “policy police” and more time on strategic work to grow the business.

    Ensure compliance

    Flag unauthorized purchases and expenses that are non-compliant with ease.

    Choose your level of audit

    Our self-service audit option allows you to leverage the controls available through Chrome River Expense.

    You can also upgrade to Emburse Audit to further enhance your auditing capacity. This is the ideal solution if you want an additional level of review from our independent auditor team.


    Compliance & Audit
  • - Deliver real-time metrics for actionable results


    Make informed data-driven business decisions to improve your financial health.

    Transform data into actionable insights

    • Powerful, intuitive, browser-based reporting
    • Convert reports to charts with a click
    • Dynamic grouping and sorting
    • Simple drill-downs to detail
    • Pivot table analysis
    • Export reports to many formats
    • Schedule reports and informative automated emails

    Data visualizations tell your story. Reports answer your questions.

    Every day, your organization’s choices produce spend data that impact its bottom line. Learning the stories your finance trends tell can uncover opportunities hiding in plain sight.

    Pulling such data starts, for many, with an hours-long compiling of spend details from multiple systems into a clunky spreadsheet. Time is spent formatting and cleaning cells. Even more time is eaten up looking for trends or explaining your findings to stakeholders.

    As part of Emburse, Chrome River seamlessly integrates with Emburse Analytics.

    Emburse Analytics lets your data tell you a story; quickly and clearly. With easy-to-create dashboards and informative visualizations, your team can begin forming and acting on data-backed decisions, rather than relying on gut feelings or stale information.

    What story is your data telling?

    Insights delivered from Emburse Analytics can lead to a massive range of wins for your team. The only limit is your spend insight imagination.

    • Forecast intelligently to manage cash flow and predict spend
    • Analyze spend by expense category to uncover strategic sourcing opportunities and negotiate better rates or service
    • See in-process credit card and out-of-pocket spend not yet exported to your financial system
    • Aggregate all expenses associated with sales to see their true cost and calculate ROI
    • Track KPIs such as open approvals aging to fix reimbursement bottlenecks
    • Spot individuals and groups at higher risk for policy violations, as well as over/under spending

    Budget better

    Make data-backed decisions about how you plan to spend. Review spend over any period of time, by department, region, and more.

    Increase accountability

    Provide leadership and managers visually appealing charts to show how they’re spending across an organization or department.

    Improve your spending culture

    Whether spending is going down, or up, your finance team needs to know why. Easily identify outliers and dig into the details of any unusual spending trends.

    Analytics upgrades to meet your financial goals

    Our core Analytics service connects you to information gathered from our standard expense category fields. By upgrading to a higher tier, you expand the reach and personalization of your data story.


    Accounting and Finance
    Business Analytics
  • - Take charge with modern p-card management


    Emburse Spend transforms the way your team makes purchases. It clears the way for streamlined card-based purchases without POs or expense reports.

    Evolve your team’s purchase process

    • See transactions in real-time as a card is swiped
    • Instantly issue pre-approved physical and virtual cards 
    • Setup proactive, self-enforcing spend controls
    • Seamless ERP integrations and matching GL codes
    • Flexible approval automations and policy controls
    • Save time by automating purchase reconciliation

    Modernize how your team pays for its essentials

    Supplies

    See spending by location and use card budgets to make larger, single purchases.

    Hardware and software

    Create one-time use virtual cards for tech purchases while mitigating the potential for duplicates.

    Marketing

    Set max budgets for advertising spend and automatically prevent transactions from going over your limits.

    Recurring subscriptions

    Assign unique virtual cards to each SaaS subscription with auto-enforcing rules and tracking.


    Supported local languages
    English

    Area of interest
    Expense, Travel & Milage

    Available in the following countries:
    United States