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JumpCloud Inc

The People Behind the Connections

One Directory to Rule Them All

Our Story

The advent of the cloud combined with work from anywhere have fundamentally changed the requirements for managing and securing access to the resources people use to get work done.

Two decades ago Active Directory emerged as the centralized system for securely managing and connecting employees to Windows-centric resources. While AD is still the dominant on premises directory used by organizations around the world, the shift to cloud infrastructure, new operating systems, web applications, and workers accessing corporate resources from any location and device, exposed significant limitations to a domain controller. These limitations required third party add-ons which increased complexity and cost, while limiting an organization's ability to succeed through overly complicated IT architectures.

Realizing this, JumpCloud reimagined the directory to fit the modern world with an open, cloud-based directory for secure, frictionless access from any authorized device to any resource, anywhere. This approach unlocks new possibilities for IT to make work easier and more secure.

Our Culture

JumpCloudians seek to redefine how the directory can make work happen for organizations worldwide. We stack our team with people who want to shape our company's future, reject the confines of a traditional role, and work collectively to solve complex challenges. Shared passion for the success of our customers is the foundation that drives our thinking and efforts.

Our Values

Build Connections

We create authentic connections through clarity, empathy, and following through on commitments.

Think Big

We embrace thinking differently and aiming big every day.

1% Better Every Day

We strive to improve a little each day, and we use experience and data to get us there.

  • - Reimagine the directory as a complete platform for identity, access, and device management.


    About the JumpCloud Directory Platform

    JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.

    • 100% cloud-based
    • Secure directory services
    • Unified device management
    • SSO and user lifecycle management
    • Secure network authentication with cloud RADIUS
    • Secure app and server authentication with cloud LDAP
    • Directory-level integration with Active Directory, Google Workspace, and Microsoft 365
    • Event logging, reporting, and monitoring
    • API automation and tools

    Cloud Directory Platform

    Use a modern console to simplify your operations and take control of your environment, no matter where your users and devices are located. All you need is an internet connection.

    • Intuitive web interface for IT management across users and resources
    • No hardware, maintenance, or upgrades required
    • Streamlined user onboarding, offboarding, and access workflows — with one set of secure credentials per user

    Identity, Access, and Device Management

    One Identity to Rule Them All® – Manage user access to any resource and major operating system with the only open directory platform built to adapt to your environment. Protocol-driven and agent-based controls mean you’re ready for whatever comes your way.

    • Open directory with protocols including SAML/SCIM, LDAP, and RADIUS
    • Full user lifecycle management across SSO applications and other resources
    • Complete user account and configuration management across Mac, Windows, and Linux

    Zero Trust Security and Compliance

    Deploy cutting-edge security measures with ease using built-in tools, implementing a modern Zero Trust security framework and achieving compliance while keeping your end users productive.

    • Set password complexity requirements and control multi-factor authentication (MFA) across access points
    • Configure devices with templated policies for controls like full disk encryption, plus execute custom commands
    • Apply conditional access policies to control which devices and networks access resources
    • Export directory, event, and device data for auditing and compliance requirements
    • Implement security controls in line with GDPR, PCI DSS, HIPAA, SOC, and other industry standards

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